If you have a patient care or safety concern that has not been resolved by hospital staff, you are encouraged to contact the Palms of Pasadena Hospital's management at (727) 341-7581 or 1501 Pasadena Avenue South, St. Petersburg, Florida 33707. If your concern is not resolved by hospital management, you may call the Compliance Helpline at 1-877-898-6080. If your concern is still not resolved, you may contact the Joint Commission on Accreditation of Healthcare Organizations at 1-800-994-6610.     "Everyone at Palms has been so very pleasant from Hospital Staff to O.R. Nurses and Doctors."     "Being from Wichita, Kansas and on vacation, I became ill and went from the E.R. to being admitted to 2 Bayview. I want to commend you for the way everything was handled. The Doctors were great and after only two days I was able to be discharged and get back home. I want to thank the whole E.R. and hospital for a job well done."     "Everyone has been so caring and compassionate in the Wound Center. I never had to wait for my treatments and I'm so thankful for a staff who has been so helpful. Thank you so much."     "The young ladies at the Comprehensive Outpatient Rehab. Center went the extra mile in helping me. They always had a smile, were very friendly and very helpful in my recovery. They all deserve an A+ and a big bouquet of orchids as I see it."     "My dad was seriously ill after falling and breaking his back. I was so pleased with the care he got in MICU. The nurses were always attentive, very gentle and kind. I never worried because I knew he was in good hands. Thank you to everyone involved in his care. You certainly have a gift for helping people."     "I'd like to thank the technician who did my sleep study. I was very afraid and she reassured me that it would be easy, and it was! Today I use my breathing device while I sleep and I feel so much better. Thanks."     "When my doctor ordered my MRI I was a little nervous. When I got to Palms MRI Center the people were nice and made sure I was comfortable. They played music for me and I was done with my MRI in only 20 minutes. It was not like my neighbors told me. It was a quick test that didn't hurt and my doctor was able to find out what was wrong with my knee. Thank you to all the people in the MRI, you were great."     "Every week I get my blood taken at the Outpatient Diagnostic Center. Everyone is always friendly and it's nice that they always remember me. I'd like to thank those folks for being so nice."     "Thank you to the O.R. Staff, Recovery Room Staff and the Nurses on 2 Bayview. I had neck surgery a few months ago and was so scared! The staff put me at ease and helped whenever I had pain. They always were pleasant and they were very professional."     "Six months ago I had both of my knees replaced and now I'm playing tennis! My surgery was done at Palms of Pasadena and it was the best thing I've done to improve the quality of my life. I'd like to thank the staff for all they did to help get me through the surgery and recovery."     "I broke my ankle and had nobody at home to help me, so my doctor put me in the Skilled Nursing Unit at Palms. It was a very nice place to recuperate. Thank you for helping in my recovery."